Hospitality Group

I am surprised by the resistance I have received to this simple idea. We in the hospitality industry need to remember the definition of hospitality and guest. I was raised to believe that it was my duty as a host to offer a guest a seat and make them comfortable. Why do we insist that our guests, who have been standing in lines all day, stand in line and walk up to a front desk that has been built high enough to be a barrier that separates our guests and the staff? By getting our guests off their feet, we create an unhurried opportunity to explain the amenities that the hotel has to offer and why whey will want to return to this hotel. This attention to personal assistance will become imperative as the extended-stay segment grows. Choice Hotels recently announced that the extended-stay segment is the fastest growing segment in the hotel industry. These guests are an anomaly to the way hotels think and operate. They are not just visiting an area, they are actually living in it, whether it is for a week or several months. Extended-stay guests need directions to the grocery store, restaurants, gas stations, etc. They need advice and suggestions for haircuts, office supplies, social outings, and countless other details. They are away from their family, friends, coworkers, and even pets. A friendly face that actually cares for them is essential aspect of the enjoyment of their long stay. It should be our goal to re-educate our guests that they are more important than industry guidelines. The best time to let a guest know that they will be treated differently by our hotel is by being friendly and hospitable during check-in. This is the perfect opportunity to surprise our guests and show them that we care about them and their reasons for staying with us. By removing the barriers that hotels have imposed on themselves, we will get back to the basics of being in the hospitality industry.Hamister Hospitality Group is one of the hospitality industry’s fastest growing hotel management companies. Founded in 2004 by Hamister Group, a leader in assisted living and health care management for over 25 years, the company now manages five hotels in Tennessee and Kentucky. These properties include: Nashville Smyrna Fairfield Inn & Suites, Nashville Smyrna Sleep Inn & Suites, Knoxville Airport MainStay Suites, Louisville Sleep Inn, and Lebanon Tennessee Sleep Inn & Suites
It seems to me that throughout the first half of the story, Odysseus was quick to boast and make sure everyone knew who he was and how great he was, but towards the end of the story suddenly he is able to keep his mouth shut (and not let his wife or the suitors know his true identity). For example, Odysseus couldn't keep his mouth shut not once, but twice when he and his companions were trying to leave the land of the cyclopes without getting killed. He just had to tell Polyphemos his real name, instead of just letting him think his name was really Nobody and not further endangering himself and his companions. But after reading Chapters XVII through XX, I am kind of curious as to why Odysseus's character now has the willpower to keep from revealing himself. All those times he cried and cried with his companions, either over men that died or about not being able to get home, but now when he is face to face with Penelope, finally getting to see her and talk to her after so long, albeit in disguise, now he is able to watch her agonize over him and keep his composure. Personally, I think if I had to sit and watch a loved one cry because they think they lost me, I wouldn't be able to keep from consoling them, revealing my true identity, or crying myself. Why do you all think that the story was told in this way? Is Homer just keeping Odysseus' character from revealing himself because it adds suspense to the story? This is one of my favorite parts of the story because I know if I had been writing the story I would have just had Odysseus come home and reveal himself immediately and have a happy reunion with his wife and son. But the way Homer keeps Odysseus's identity a secret is much better and keeps people interested in the rest of the story. The way that Odyssues is able to keep his identity hidden even when he's getting stools thrown at him by suitors in his own house just strikes me as being out of character for him.